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Contact info:
Email dustinpieterson__at__gmail__dot__com
Contact number 0730509578
Trainer info:
Type Facilitator, Assessor, Moderator
Region Gauteng, Western Cape
Field Hospitality, Tourism, Travel, Leisure and Gaming
Assessing from year? 2013
Moderating from year? 2015
Willing to Travel? yes
SDF from year?

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth, skills development and training. Customer loyalty and business growth is always impacted when you employ the right talent to represent your company. I have learned through my experience in servicing the hospitality industry, how to meet and exceed each customer's expectations by providing a service that sells! I have assisted all types of customers in all types of settings throughout my career. I have understood through experience that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance for every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times through service delivery. I have worked with Networx for career Development full time hospitality trainer summarized, full time assessor, facilitator and moderator which served Proserve South Africa as Freelance Assessor and Facilitator. I offer a solid background as senior facilitator registered Cathsseta assessor and moderator while holding 3 years university tourism management diploma. I am an excellent team leader and team player who achieve ongoing success with his teams by building morale, maintaining teams' self-confidence and training them to build the service needed in the trade of Hospitality by improving their people skills and mind set of customer service. I am a talented hospitality trainer that has adapted a great deal of skills that is results focus, customer responsive whilst possessing emotional intelligence and ability to solve problems.


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